Contact
Frequently Asked Questions
Please read our FAQ before sending us a message.
You can email us at support@happynow.store where our customer service team will be happy to help you with whatever you need !
We provide worldwide shipping.
As we strive to expedite order processing, any change or cancellation requests must be made within 12 hours of placing your order. Requests made after this timeframe will not be accommodated. However, once you receive your order, you can return it for a full refund.
We accept all major credit cards (VISA, Mastercard, AMEX…)
All orders are managed and dispatched from our warehouse. Please anticipate additional processing time during holidays and peak sale periods. Our order processing occurs from Monday to Friday. Orders are typically processed within 1-3 business days from the date of order placement and are shipped the following day after processing. Please be aware that we do not dispatch shipments on weekends.
Due to high demand, orders may take between 2-4 weeks to arrive.
If you don’t receive your order within 30 days after shipping, you are eligible for a full refund.
The prices shown on our website are tax-free in US Dollars, indicating that you may be responsible for paying duties and taxes upon receipt of your order. Import taxes, duties, and associated customs fees may be imposed when your order reaches its destination, as determined by your local customs authority. It’s your responsibility to settle these charges and taxes, and they won’t be covered by us. We cannot be held accountable for delays caused by customs procedures in your country. For more information regarding charges, we recommend contacting your local customs office.
Please contact us at support@happynow.store
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
Refunds will be issued to your original method of payment. If you made payment via credit or debit card, refunds will be processed within 7-10 business days after we receive the returned item or cancellation request. Please reach out to your card-issuing bank for inquiries regarding the timing of the credit posting to your account. If you haven’t received the refund credit yet, follow these steps: Contact your bank or credit card company. It may require some time before the refund reflects in your account.
Get in Touch. We’re Here to Help!
At HappyNow, your satisfaction is our highest priority. Feel free to contact us with any questions, concerns, or feedback. Our dedicated team is always ready to assist you, whether you need help with product inquiries or want to share your experience. We’re just a message away.
For any email attachments, send us directly on : support@happynow.store